Privacy Policy

Effective Date: 01/06/2024

OLLU ENTERPRISE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your information. If you do not agree with the terms of this policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Account Information: Name, email address, phone number, billing and shipping address, and payment information when you create an account, purchase our products or services, or contact us.
  • Communication Information: Information you provide when contacting us via email, phone, or other channels, including your name, email address, phone number, and any other information you choose to provide.
  • Employment Information: If you apply for a job with us, we may collect your name, contact details, employment history, educational background, and any other information you include in your resume or application.
  • Survey Information: Information you provide when participating in surveys, such as your name, email address, and survey responses.

Non-Personal Information

We may collect non-personal information automatically when you visit our website, including:

  • Device Information: Information about your device, such as IP address, browser type, operating system, and device type.
  • Usage Information: Information about your interactions with our website, such as pages visited, time spent on our site, links clicked, and referring website.
  • Location Information: Information about your location, which may be determined from your IP address or mobile device settings.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and to improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To create and manage your account, process transactions, provide customer support, and deliver the products and services you request.
  • To Improve Our Services: To understand how users interact with our website, improve our website and services, and develop new products and services.
  • To Communicate with You: To send you confirmations, updates, security alerts, and support messages, as well as to communicate with you about promotions, upcoming events, and other news.
  • To Market Our Services: To send you marketing communications, personalize your experience, and provide you with relevant advertising based on your preferences.
  • To Analyze and Understand Trends: To analyze trends and gather statistical information that helps us improve our website and services.
  • To Protect Against Fraud: To prevent fraudulent transactions, monitor against theft, and protect against other criminal activity.
  • To Comply with Legal Obligations: To comply with legal obligations, such as responding to subpoenas, court orders, and other legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Legal Authorities: We may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or other legal processes, or to protect our rights, property, or safety or that of others.
  • With Your Consent: We may share your information with third parties if you provide your consent to do so.

4. Security of Your Information

We use a variety of administrative, technical, and physical security measures to help protect your personal information. These measures include encryption, access controls, and secure data storage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in those communications or contacting us directly.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.
  • Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@olluenterprise.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these other sites. We encourage you to read the privacy policies of any third-party site you visit.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website and to improve your experience. You can control cookies through your browser settings and other tools. However, if you choose to disable cookies, some features of our website may not function properly.

8. International Data Transfers

If you are accessing our website from outside the United Kingdom, your information may be transferred to, stored, and processed in the United Kingdom or other countries where our servers are located. By using our website or services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

OLLU ENTERPRISE
Email: hello@ollu.net
Phone: +44 20 80502028
Address: Office One, 1 Coldbath Square, Farringdon, London, EC1R 5HL

By using our website or services, you consent to this Privacy Policy. Thank you for trusting OLLU ENTERPRISE with your personal information.